26.10.2023,
5363 Zeichen
Bengaluru, India (ots/PRNewswire) - The collaboration aims to boost
digital sales and customer experience in the e-mobility era
Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in
next-generation digital services and consulting, today announced that
it has signed a five-year collaboration with automotive marquee smart
Europe GmbH to refine its Direct-to-Customer (D2C) business model in
Europe and provide enhanced customer experience, data-driven
personalization and engagement for the existing model smart #1, the
newly announced smart #3, and other upcoming all-electric models from
the iconic brand. Through this strategic collaboration, Infosys will
help smart Europe GmbH redefine the online EV buying experience and
apply state-of-the-art Machine Learning (ML) models to accurately
forecast sales and aftersales demand.
Infosys was chosen to assist the premium EV maker in this
transformation for its deep expertise in enabling consolidation
across automotive sales and e-commerce processes and systems. To
enable smart Europe GmbH derive exceptional value from software,
data, and cloud investments, Infosys will leverage its trusted
process, functional and technical expertise, complemented by a design
thinking-led consulting approach. Infosys will also help smart Europe
GmbH to efficiently sell electric vehicles across 15 European
countries with a D2C sales approach and secure engagement across lead
generation, prospect conversion, sales and aftersales channels,
supplemented by end-to-end ownership and accountability.
Dirk Adelmann, Chief Executive Officer, smart Europe GmbH, said, "We
are pleased to have Infosys as our partner on this journey. Infosys'
strong leadership commitment backed by its ability to drive
end-to-end application development and maintenance with efficiency
and effectiveness, will help us boost our operational performance and
user experience."
Jasmeet Singh, EVP and Global Head of Manufacturing, Infosys, said,
"We are delighted to deliver our cutting-edge technologies to
innovative companies like smart Europe GmbH to help ramp up their
competitiveness in the European market. Infosys has demonstrated a
steadfast commitment to powering innovation-driven customer
experiences across touchpoints through our automotive and mobility
offerings. Leveraging a blend of our expertise in the domain and
strong regional presence, we will help smart Europe GmbH fast-track
the adoption of cutting-edge digital solutions. The success of this
engagement will be a real game changer for both smart Europe GmbH and
Infosys in the electric mobility era."
About Infosys
Infosys is a global leader in next-generation digital services and
consulting. Over 300,000 of our people work to amplify human
potential and create the next opportunity for people, businesses and
communities. We enable clients in more than 56 countries to navigate
their digital transformation. With over four decades of experience in
managing the systems and workings of global enterprises, we expertly
steer clients, as they navigate their digital transformation powered
by cloud and AI. We enable them with an AI-first core, empower the
business with agile digital at scale and drive continuous improvement
with always-on learning through the transfer of digital skills,
expertise, and ideas from our innovation ecosystem. We are deeply
committed to being a well-governed, environmentally sustainable
organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can
help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, or our future financial or operating performance are
forward-looking statements intended to qualify for the 'safe harbor'
under the Private Securities Litigation Reform Act of 1995, which
involve a number of risks and uncertainties that could cause actual
results or outcomes to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding the execution of our business strategy, our
ability to attract and retain personnel, our transition to hybrid
work model, economic uncertainties, technological innovations such as
Generative AI, the complex and evolving regulatory landscape
including immigration regulation changes, our ESG vision, our capital
allocation policy and expectations concerning our market position,
future operations, margins, profitability, liquidity, capital
resources, and our corporate actions including acquisitions.
Important factors that may cause actual results or outcomes to differ
from those implied by the forward-looking statements are discussed in
more detail in our US Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended
March 31, 2023. These filings are available at www.sec.gov. Infosys
may, from time to time, make additional written and oral
forward-looking statements, including statements contained in the
Company's filings with the Securities and Exchange Commission and our
reports to shareholders. The Company does not undertake to update any
forward-looking statements that may be made from time to time by or
on behalf of the Company unless it is required by law.
Digital press kit:
http://www.ots.at/pressemappe/PR38775/aom
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